ČESTO POSTAVLJANA PITANJA

Često postavljena pitanja


How can I find the right part for my tractor?
The website www.jusel.com offers different options when searching for items:
    1. You can search through the search engine.
    2. There is a possibility to choose an article by model, category or manufacturer.
    3. You can choose the appropriate filters on the retail and wholesale page.

What payment methods are available?
    You can pay the courier for the parts you ordered on the website when receiving the package.

What is the delivery time?
Delivery time may vary depending on your location and product availability. On average, delivery takes 24 to 48 hours.

Do you offer warranty on tractor parts?
    The warranty on all parts is one year, except in cases where the manufacturer has indicated otherwise.

What is the procedure for returning the product?
    The consumer exercises the right to withdraw from the contract with a statement that can be given on the prescribed form for withdrawal from a contract concluded remotely or outside the business premises or in another unambiguous way (declaration of withdrawal ).
    Declaration of cancellation can be sent to the Seller electronically to e-mail   info@jusel.com   or in writing to the Seller's address:
Jusel doo Šabac, Kralja Milutina no. 6, 15 000 Šabac, phone number 015/300-000

Do you offer international shipping?
    We offer delivery of parts on the territory of the Republic of Serbia 015/300-000.
    We also offer delivery of parts on the territory of Bosnia and Herzegovina 055/240-024.
    For more information about the delivery of goods to other countries, you can call the phone number 015/300-000 or send an e-mail to the address   info@jusel.com  

How can I contact customer support?
    You can contact customer support at the e-mail info@jusel.com or at the phone number 015/300-000.

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